The help desk is the entry point for all of our services. We will make sure your questions or requests are answered by the appropriate team as quickly as possible.
We are open from Monday to Friday, 8:30 a.m. to 4:30 p.m. (ET).
We are closed on Canadian statutory holidays and between Christmas and New Year's Day.
The working hours of regional information centres may differ.
Send us an email via the online form. We respond to email within 2 hours during regular working hours.
National Research Council Canada
Canada Institute for Scientific and Technical Information
1200 Montreal Road, building M-55
Ottawa, ON K1A 0R6