Government of Canada
Symbol of the Government of Canada

DOCLINE in Canada

Why don't all of my requests print when I receipt them

Answer:

After selection of the message link or the Receipt menu item, be sure to WAIT for the appearance of a message box that indicates the number of requests acknowledged.

The download process can take several minutes.

When this acknowledgement message appears, the downloading of ALL requests is complete. Please WAIT for the message, click OK to acknowledge.

Select the Print Receipts button to print requests.